"Who": CEFIC
The CEFIC is an organisation representing the European chemical industry.
It directly or indirectly represents approximately 29,000 large, medium and small enterprises employing over 1.3 million personnel and accounting for almost one third of worldwide chemical production.
"Why": The management of interactive communication projects
For several years now, interactive communication has been established at CEFIC as the favoured mode of exchange at the very heart of the organisation (Intranet), both for informing and collaborating with its members (Extranets and collaborative platforms) as well as for general public communications (websites).
In order to allow easier and more coherent access to and management of this bundle of tools and the information produced by and for its network, CEFIC needs to not only improve the general ergonomics and navigation within and between the tools, but also to centralise the management of security levels.
"What": Integrated content management and data flow systems…
Single Sign-On
Single Sign-On is a unique authentication system enabling users to move from one application to another without having to identify themselves each time. It constitutes the cornerstone of the CEFIC information system and, by facilitating access from one application to another, it permits enhanced integration of the different applications and improved cross-referencing of the data.
CEFIC Portal: Content Management System, Newsletter, Document Library…
The CEFIC portal is THE Extranet system. It's the entry point for members to all of the applications and important information.
KPI: Key Performance Indicators
This system is designed to improve the process of collection and consolidation of information from the National Associations concerning, for example, the environment, transport, and health.
ICE
The ICE project uses an Extranet for the cooperative management of Europe's chemical industry companies, so that rapid assistance can be provided in the event of an accident involving chemical substances. Consequently, it consists of comprehensive knowledge, by country and by company, of the toxic substances being used and the centres responsible for dealing with such incidents.
REACH group Q&A
The Q&A module offers all necessary functionality for the management of a knowledge base for the questions and answers put by members to the Reach experts. In essence, it amounts to a specific interface for the management of the responses, their moderation, the creation of associated forums, etc.